Return, refund, and exchange

Terms and Conditions

Please submit this form per each item that you wish to return.

All returns must be approve for RMA before being shipped back to Silverstein Works.

All returning items must be shipped back to Silverstein Works within the first 14 days of receiving your order to qualify for refund or exchange.

After submitted your RMA request, we will reach out to you by email so please be sure to check your inbox.

All returned items must be in new condition with all the  original content and package intact.

RMA Request Form

ADMIN USE ONLY

Return Merchandise Authorization

Name
Name
First
Last
Returning for
Item to return for refund
Reason(s) for refund - Ligature
Reason(s) for refund - Reed
Reason(s) for refund - Mouthpiece
Reason(s) for refund - other
Item to return for exchange